A legal disclaimer

Katie’s – Weardale Dog Grooming
 

Privacy & Cookie Policy Effective from: 06/10/2026
 

Katie’s – Weardale Dog Grooming is committed to protecting your privacy and handling your personal information in accordance with UK GDPR and all applicable data protection laws. This Privacy & Cookie Policy explains what information we collect, how it is used, how it is stored, and your rights regarding your personal data.
 
1. Information We Collect
 

We may collect and store the following types of personal information:
 

• Your name

• Contact details (phone number, email address)

• Booking information

• Information relating to your dog (name, breed, age, health notes)

• Messages or enquiries sent via the website, social media, email, or booking system

• Technical information collected through cookies (see Section 7)

This information is collected when you:

• Make a booking

• Contact us

• Use our website

• Submit a form

• Interact with our social media pages
   

2. How We Use Your Information
 

Your personal information is used solely for:
 

• Managing appointments

• Providing grooming services

• Contacting you about your booking

• Responding to enquiries

• Improving website performance

• Maintaining business records

• Meeting legal obligations
   

We do not use your information for marketing unless you explicitly request or consent to it.
 
3. Sharing Your Information
 

Katie’s – Weardale Dog Grooming does not sell, trade, or share your personal information with third parties.
 

Your information may only be shared:
 

• If required by law

• If necessary to protect your dog’s welfare (e.g., contacting a vet)

• With your explicit consent
   

4. How Your Information Is Stored
 

Personal data is stored securely using:
 

• Encrypted booking systems

• Secure email platforms

• Password‑protected devices

• Secure website hosting (Wix)

We retain personal information only for as long as necessary to:

• Provide services

• Maintain accurate business records

• Meet legal or insurance obligations

Once no longer required, data is securely deleted.
 
5. Your Rights Under UK GDPR
 

You have the right to:
 

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data

• Object to certain types of processing

• Request a copy of your data

• Withdraw consent at any time
   

To exercise any of these rights, please contact Katie directly.
 
6. Contact Details
 

For privacy or data protection enquiries, please contact:
 

Katie’s – Weardale Dog Grooming Email: contact@katieswdg.co.uk
Phone: +447754176881
 
7. Cookies & Website Tracking
 

Katie’s – Weardale Dog Grooming uses cookies and similar technologies on its website to improve functionality, enhance user experience, and analyse website performance.
 

Cookies may collect basic technical information such as:
 

• Device type

• Browser type

• Pages visited

• Time spent on the site
   

This information is used solely for website performance, security, and service improvement. No personally identifiable information is collected through cookies unless voluntarily submitted through a form.
 

You may manage or disable cookies at any time through your browser settings.

By using the website, you consent to the use of cookies in accordance with this policy.
 
8. Changes to This Policy
 

This Privacy & Cookie Policy may be updated from time to time. The most current version will always be available on the website.
 

Thank you for visiting Katie’s – Weardale Dog Grooming. Your trust and privacy are important to us.